Effective 4 October 2026
FinLine is an app for lending businesses to keep their collection books: lines, customers, loans and the instalments collected against them. It is provided by Kaziva ("we"). This page explains what the app collects, why, and what you can ask us to do with it.
FinLine does not lend money, does not process payments and does not show advertisements. Accounts are created by a business's administrator; there is no public sign-up.
| Information | Why |
|---|---|
| Your email address and phone number | To sign you in, send one-time codes and security notices, and show your administrator who is assigned to a line. |
| Your password | To sign you in. It is stored only as a one-way hash; we cannot read it. |
| A device identifier and device model name | To tie a collector's login to one phone, so a lost password cannot be used from another device. |
| Customer records you enter: name, phone number, address, loan amounts, instalments, payments and expenses | This is the book the app exists to keep. It belongs to the business that entered it. |
| Customer photos (camera or photo library) | Only when you choose to add a photo to a customer. |
| Location | Only at the moment you tap the button that fills a customer's address from the map pin. The app does not track your location in the background. |
Information is used only to run the app for the business it belongs to. Each business's data is kept separate and is visible only to that business's own administrators and the collectors they assign. We do not sell it and do not use it for advertising or analytics.
We use these service providers to run FinLine, and they process data on our behalf:
We may disclose information where the law requires it.
Data travels over encrypted connections (HTTPS). Customer photos are held in a private store and are shown through short-lived links. Access is limited by role and by business.
Records are kept while the business's account is active. A line that is deleted stays in a trash for 30 days so it can be restored, and is then removed permanently. When a business closes its account, its data is deleted on request.
To delete your account, or to ask for a copy or correction of your information, email support@kaziva.in from the email address you sign in with. We act on requests within 30 days. If you are a customer of a business that uses FinLine, please contact that business first; we will help them act on your request.
FinLine is a business tool and is not intended for anyone under 18.
If this policy changes, the new version will be posted on this page with a new effective date.
Kaziva — support@kaziva.in · kaziva.in